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Underwritten BySiriusPoint Specialty Insurance Corporation

IMG insurance provides travel medical insurance for people traveling to the United States or outside the United States for a single trip or multiple trips. Long-term major medical insurance plans are available for expatriates, retirees and others who spend most of their time outside the United States. Excellent products for international students and exchange visitors are available as well. IMG insurance also provides other specialty products, such as for marine crew, missionaries and extreme sports.

IMG insurance plans are underwritten by SiriusPoint Specialty Insurance Corporation, which is rated A-, "Excellent," by A.M. Best.

About International Medical Group (IMG)

IMG knows that the reasons to travel internationally are many and varied - that's why their products are too. Their full-service approach to providing international medical insurance products includes servicing vacationers, those working or living internationally for short or extended periods, people traveling frequently between countries, and those who maintain multiple countries of residence. To meet the needs of its members, IMG has developed a comprehensive range of major medical, life, dental, and disability products.

But providing world-class products and benefits is not enough. Since 1990, IMG has supported millions of people in almost every country with customer service that's second to none. Their dedicated team of international, multilingual specialists and highly trained customer service professionals back the needs of IMG members with the services they want.

A Global Family of Companies

Over the years, IMG has established several subsidiaries to best serve their unique clients. These subsidiaries serve as divisions of the company and ensure seamless integration of IMG's products and services:

  • AkesoCare: An international health care management company that provides medical management and clinical services across the globe.
  • ALC Health: An award-winning, UK-based international medical insurance provider that has been protecting the health of private clients, companies and organizations across the globe for more than 15 years.

Single Resource

One call. One company. Your single resource. IMG offers a full line of international medical insurance, trip cancellation and stop loss programs, as well as 24/7 emergency medical and travel assistance to meet the needs of anyone traveling or residing away from home.

Why Choose IMG Insurance?

International Medical Group (IMG) is an award-winning provider of global insurance benefits and assistance services. For more than 25 years, IMG has enabled its members to worry less and experience more by delivering the protection they need, backed by the support they deserve. With IMG, members experience:

  • Global Support. With offices and partners across the globe, IMG provides the support you need, when you need it. In fact, it's the corporate mission of IMG to be there to protect and enhance your health and well-being.
  • Service Without Obstacles. IMG's team of international, multilingual specialists is accustomed to working in multiple time zones, languages, and currencies. Their global reach allows them to work without barriers.
  • Accessible Technology. Log on to the secure, 24-hour online portal, myIMG, to submit and view your claims, manage your account, search for providers, Live Chat with representatives, and more.
  • International Provider Access. In addition to International Medical Group's expansive PPO network available for treatment received within the U.S., their proprietary IPA network of more than 17,000 accomplished physicians and facilities allows you to access quality care worldwide. IMG's direct billing arrangements can also ease the time and upfront expense at select providers.
  • Financial Stability. International Medical Group's globally recognized underwriters, A- rated SiriusPoint Specialty Insurance Corporation and certain underwriters at Lloyd's, offer the financial security and reputation demanded by international consumers.

International Emergency Care. When you're away from home and a medical emergency occurs, you may not be able to wait for regular business hours. With IMG's on-site medical staff, you have 24-hour access to highly qualified coordinators of emergency medical services and international treatment.

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Contact Information

General Inquiries

IMG

9200 Keystone Crossing
Suite 800
Indianapolis, IN 46240

Phone: +1 (317) 655-4500

Fax: +1 (317) 655-4505

Email:

Medical Claims Inquiries

IMG

Claims Department
PO Box 240429
Apple Valley, MN 55124

Fax: +1 (317) 655-4505

Email:

ATTN: Claims Department

Travel Claims Inquiries

IMG

Claims Department
PO Box 241853
Apple Valley, MN 55124

Fax: +1 (317) 655-4505

Email:

ATTN: Claims Department

Partner Plans

Visitors Insurance for Visiting USA

International Travel Medical Insurance - Outside USA

Patriot International® Lite

Patriot International Platinum®

Travel Insurance for US Citizens and Permanent Residents

GlobeHopper® Senior Single-Trip

Annual Multi Trip Travel Medical Insurance

GlobeHopper® Senior Multi-Trip

International Student and Exchange Visitor Medical Insurance

Patriot Exchange Program

Student Health Advantage

Group Health Insurance

Patriot America Plus Group

Patriot America Lite Group

Patriot America Platinum Group

Patriot International Lite Group

Patriot International Platinum Group

Patriot Group Exchange Program

Expatriate Health Insurance

Global Medical Insurance®

Missionary Medical Insurance

Marine Crew Insurance

International Marine Medical Insurance

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